Help Center

Absolutely! We use the Piano Credit Company who specializes in acoustic and digital piano financing. The rates hover around 9% and we always offer a 12 month interest free option. Credit checks can be completed by phone in just 5 -10 minutes and we usually receive an answer instantaneously or within 30 minutes if they need to do a manual review. Call 1-877-710-2528 to start the process.  

Your order information is encrypted and transmitted over our secure (SSL) server technology. We take all major credit / debit cards. 

All Clavinova pianos come with a 5 year full warranty through Yamaha as well as a 5 year extended warranty through My First Piano. This makes our warranty TWICE as good as any you’ll find from other retailers. The warranty policy covers both parts and labor. One of the benefits of owning a Clavinova is that there is no maintenance or tuning required and they almost never require service. In the rare case that you notice any flaws in functionality, please call our customer support line and we will have certified digital piano technicians in your area contact you to schedule the repair.

We have a 14 day return policy. Items must be returned in the condition they were received, including all accessories, documentation, and packaging materials. Remember that if your order was shipped for free under our free shipping promo, the cost of outbound shipping will be deducted from your return credit.

If the piano is in stock, it will be shipped the day after you place your order via an LTL carrier such as fed ex, Saia, Forward Air, etc.. You will receive a tracking link the day after the piano ships. Depending on your location, your piano will arrive within 5-10 business days.